Terms of service

These Terms of Use shall apply to all customers (hereinafter referred to as "Members") who use the mail order service (hereinafter referred to as the "Service") on "OFFICIAL HIGE DANDISM ONLINE STORE" (hereinafter referred to as the "Website") provided by LASTRUM MUSIC ENTERMENT INC. (hereinafter referred to as the "Company").


Please note that the additional terms and conditions for the use of each service on the Website constitute a part of these Terms of Use, and that these Terms of Use including all of such terms and conditions constitute the entire Terms of Use; provided, however, that certain services linked to other companies' websites are outside the scope of support of this Website and are therefore subject to the terms of use of respective linked websites.

■Changes, etc. to These Terms of Use
The Company may change these Terms at any time without obtaining the consent of the Members, and the Members shall be deemed to have consented to such changes in advance.
All members will be deemed to have accepted such changes once they have been displayed on this site for one month.
■Notice to members
If the Company deems it necessary other than in the case of changes to these Terms, the Company will notify members of necessary matters from time to time.
Such notice shall be deemed to have been given to all members at the time it is displayed on this site.
■Use of the Website
Members shall use the Service in accordance with these Terms of Use and the conditions stipulated by the Website.
Members shall access the Website at their own discretion and shall be solely responsible for their use of the Service.
Any minor who wishes to use the Service must obtain the consent of his/her parent or guardian. If a minor uses the Service, it shall be deemed that he/she has obtained the consent of his/her parent or guardian.
■About membership registration
Membership registration is required to purchase products and use the services of this site. Membership registration is free.
*To log in, you will need the email address and shopping password you entered during membership registration.
■Personal information provided by members
Personal information acquired by our company from members will not be used or provided or disclosed to third parties, except in the following cases.
・If we have your consent
・When it is necessary to disclose personal information to cooperating companies, affiliated companies, and outsourcing companies that have concluded confidentiality agreements with us in order to carry out the purpose of collection specified to the customer.
(example:Consignment of shipping of our products or product materials to subcontractors, inquiries to credit card companies at the time of payment, etc.)
・When it is appropriate for the customer's inquiry to be answered by our affiliated companies or agents.
・When disclosing information such as statistical data that does not allow individual customer identification(example:Number of people requesting materials, etc.)
・When required to submit based on laws and regulations, etc.
・When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the person.
・When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the consent of the individual.
・In cases where it is necessary to cooperate with a national organization, local public entity, or a person entrusted by them in carrying out affairs stipulated by law, obtaining the consent of the individual may interfere with the execution of said affairs. When there is a risk of
■If you do not approve membership registration from a member
When the Company receives an application for membership registration, the Company may register a fictitious person, register a third party other than the applicant, or have been expelled as a member in the past. If we deem it appropriate, we may not approve your membership registration.
In addition, even if a member has been approved once, if any of the above is found to be the case, the approval will be immediately revoked.
In addition, diversion of membership status for purposes other than personal use or commercial use is prohibited.
Members using this site are prohibited from copying or diverting any information posted on this site to others.
■Contents of the Website
The contents and/or business activities on the Website may be changed or discontinued without notice to Members. The Company shall not make any warranty whatsoever with respect to the information provided by the Company.
The Company may temporarily suspend the Website and provision of the Service without prior notice to Members in any of the following events:
(a) Periodic or emergency maintenance of the system of the Website and the Service;
(b) Fire, power outage, or other event that prevents provision of the Website and the Service;
(c) Earthquake, volcanic eruption, flood, tsunami, or other natural disaster that prevents provision of the Website and the Service;
(d) War, disturbance, riot, civil commotion, labor disputes, etc. that prevents provision of the Website and the Service; or
(e) Operational or technical reasons that make the Company deem it necessary to temporarily suspend the Website and the Service.
In the case of delays or interruptions, etc. in provision of the Website and the Service occur for reasons not listed in each of the preceding items, the Company shall not be liable for any damages incurred by any Member or other third party arising out of such delays, interruptions, etc., except in the case of damages to a Member caused by the Company's willful misconduct or gross negligence.
■Prohibited Matters
The following acts are prohibited on this site.
(a) Acts that infringe on the copyrights or other intellectual property rights of other Members, third parties, or the Company;
(b) Acts of transmitting or writing harmful computer programs, etc.;
(c) Acts that cause disadvantage to third parties;
(d) Acts of using the Website for the purpose of profit-making;
(e)Acts against public order and morals;
(f) Acts linked to any criminal activity;
(g) Acts in violation of laws and regulations; or
・If a Member causes damage to a third party in using the Website or the Service, the Member shall resolve the matter at the Member's own responsibility and expense and shall not cause any trouble or damage to the Company.
・The Company shall not be liable for any and all damages incurred by Members as a result of the use of the Website and the Service and shall have no obligation to indemnify any Member for any such damages.
・If a Member causes damage to the Company in violation of this Article, the Company may claim compensation from the Member for the damage suffered by the Company, except in the case of damages to a Member caused by the Company's willful misconduct or gross negligence.
compensation from the Member for the damage suffered by the Company, except in the case of damages to a Member caused by the Company's willful misconduct or gross negligence.
■Change member registration information
If there is a change in the address, telephone number, or other information submitted to the Company, the member shall complete the procedures for changing the registered information using the method prescribed by this site.

Even if a member suffers any disadvantage due to the failure to submit such notification, the Company shall not be held responsible in any way. However, this excludes cases where damage is caused to the member due to intentional or gross negligence on the part of the Company.
■Prohibition of transfer
Members may not transfer or allow third parties to use the rights they hold as members of this site, buy or sell, change name, pledge, or otherwise provide security.
If a member falls under any of the following items, the Company may expel the member and revoke the member's qualifications without any prior notice or demand.

(a) If you make a false declaration at the time of registration
(b) If the entered information is falsified
(c) If your registered email address or shopping password is used illegally
(d) If you interfere with the operation of this site
(e) In the event that the reputation of our company is seriously damaged or the credibility of this website is lost.
(f) If the member is a ward and the consent of the guardian, etc. who has undergone a guardianship trial has not been obtained.
(g) If the member significantly delays payment of the product price, etc.
(h) If a member has changed their registered information but does not take the change procedure and cannot be contacted.
(i) If you violate any of these Terms
(j) If the Company determines that the member is inappropriate as a member.
If the Company suffers damage due to a member falling under any of the preceding items, the Company may claim compensation for the damage suffered, regardless of whether or not the member is expelled from this site.
■About withdrawal
If a member wishes to withdraw from membership, he/she shall do so in accordance with the procedures prescribed by the Company.
■Liability Obligation for Other than Service Contents)
The Company shall not be liable for any transaction contract and performance thereof with respect to any merchandise other than those offered through the Services operated by the Company on the Website. The Company shall not be liable for any damage or disadvantage incurred by any Member or third party as a result of the provision, modification, and/or use of services other than the Service operated by the Company, except in the case of damages to a Member caused by the Company's willful misconduct or gross negligence.
■Notification of Order Received and Shipment of Merchandise
When a Member has placed an order for a merchandise on the Website, an order confirmation notice shall be sent to the Member.
The Company shall send a shipment notice of the merchandise upon shipment thereof.
※Even if a member is unable to receive e-mails due to their e-mail reception settings, the sending of e-mails from this site shall be deemed to have been fulfilled.
■Conclusion of Contract
A sales contract for a merchandise shall come into effect upon delivery of an order confirmation notice from the Company to the e-mail address registered by the Member.
■Compliance with credit card payments, convenience store payments, PayPay, Amazon Pay usage regulations, etc.
Members shall use credit card payment, convenience store payment, PayPay, and Amazon Pay as payment methods established and designated by the Company for the use of services on this site.
■Cancellation of Contract
Even after conclusion of a Sales Contract, the Company may cancel the said Sales Contract for any of the following reasons; in such cases, notice thereof shall be sent to the contact information registered by the Member:
・For failure to deliver the merchandise within a reasonable period of time due to an error in registered information or prolonged absence;
・For any false information in the registered details or personal information of the Member;
・If you choose convenience store payment and the payment is not made within the specified period
・If you choose credit card payment and cannot obtain approval from your credit card company
・For not receiving the necessary response within two (2) weeks of the Company's contact with the Member regarding the terms and conditions of the purchase of the merchandise (method of payment, delivery of the merchandise, etc.);
・For failure to supply the merchandise due to reasons not attributable to the Company, such as discontinuation of production of the merchandise, etc.; or
・For any other reasons that the Company deems to be unlawful or inappropriate conduct by the Member in connection with the use of the Website.
■Shipment of Merchandise
・Company shall deliver goods to Member or a shipping address designated by Member by courier or other services of a shipping operator designated by Company.
・In the case of payment by convenience store payment, the shipping procedure for the product shall begin after confirmation of payment of the product price, etc.It usually takes about 7 business days to ship.
・If paying by credit card, we will begin shipping the product after confirming your order.It usually takes about 7 business days to ship.
・Please check each product page for shipping and delivery dates for products that require reservations.
・If the shipping company has sent the product but the member does not receive the product within a reasonable period of time due to reasons such as unknown delivery address or long-term absence, the Company shall be deemed to have fulfilled its contractual obligations.In addition, the Company will store the product with the same duty of care as with its own property, and the additional costs associated with such storage will be borne by the member.In addition, costs associated with reshipping will be borne by the member.

Due to the following reasons, we may extend the period until product delivery.However, in this case, the Company shall not be held responsible for any damage to the member due to delays in product delivery.However, this excludes cases where damage is caused to the member due to intentional or gross negligence on the part of the Company.
・Heavy volume of orders;
・Temporary merchandise out of stock
・If delivery is impossible due to force majeure such as weather
・Delay in production of merchandise
・Deficiencies in the order or payment details, such as overcharges or insufficient payment or an incorrect mailing address;
・Temporary suspension of shipping operations due to summer holidays, year-end and New Year holidays, consecutive holidays, etc.; or
・Delayed customs inspections on overseas shipments
Please contact us via the Website if you have not received the merchandise after 3 weeks has passed from the date of your order (or the scheduled delivery date in the case of pre-order merchandise).
■Exchange of Merchandise, etc.
As a general rule, it is not possible to exchange products or cancel orders due to the customer's convenience after the product has been delivered.In addition, we are unable to refund the price you paid.
In the unlikely event that the delivered product is defective, the product will be replaced. However, returns, refunds, and exchanges are not possible unless the product is damaged, defective, or incorrect.
In the above case, the member shall contact the Company with his/her name, order number, and condition of the product within 7 days after delivery of the product. If we contact you after that time, we will not respond to returns, refunds, exchanges, etc.
If we are unable to exchange the product due to the product being sold out, etc., we will issue a refund.
■Governing Law and Jurisdiction
All contracts with regard to Member's use of the Service shall be governed by the laws of Japan and all terms and conditions of the Service, as well as those of the respective service providers.
It is agreed that if a dispute or lawsuit arises between a Member and the Company, the Tokyo District Court or the Tokyo Summary Court shall be the court with exclusive jurisdiction in the first instance.
■About member information
Members shall be solely responsible for the use and management of their registered email address and shopping password.
The Company is not responsible for any damage suffered by a member due to a member's registered email address and shopping password being used by another third party, regardless of whether or not the member is intentionally negligent. However, this excludes cases where damage is caused to the member due to intentional or gross negligence on the part of the Company.
If a member forgets their registered e-mail address or shopping password, they must immediately notify the Company and follow the Company's instructions. Additionally, any use of this site made using the registered email address or shopping password will be deemed to have been made by the member.
■Regarding temporary suspension of membership qualifications by our company
If the Company deems it to be an emergency, the membership may be temporarily suspended without the consent of the member concerned, and the member consents to this in advance.
The Company will not be held responsible for any damage caused by the member being unable to use the Site as a result of the Company taking such measures. However, this excludes cases where damage is caused to the member due to intentional or gross negligence on the part of the Company.
■Links to Websites Other Than the Company’s Website
The Company shall not be responsible for the protection of Members' personal information, etc., on the websites of corporations and individuals other than the Company that are linked to the Website.
■Compliance with Applicable Laws, Regulations and Other Standards
The Company will comply with all applicable laws and regulations as well as other standards regarding the personal information registered by the Members.
■Handling of Personal Information
For more information about the privacy policy of the Website, please refer to "Privacy Policy".
■Inquiry
Please refrain from any inquiries other than about mail-order.

OFFICIAL HIGE DANDISM ONLINE STORE
» Contact us by email
・If you have already placed an order, please be sure to write down your order number when contacting us.
・Reception 24 hours, however, replies are only available on business days (weekdays excluding Saturdays, Sundays, holidays, year-end and New Year holidays, and summer holidays)

Supplementary provisions 
These Terms will come into effect from June 1, 2023.