Legal notice
| Name | OFFICIAL HIGE DANDISM ONLINE STORE |
|---|---|
| Sales Consignor | LASTRUM MUSIC ENTERMENT INC. |
| Seller | TAPIRS Co., Ltd. Takayuki Mori, President and Representative Director 2-10-4, Mita, Minato-ku, Tokyo http://www.tapirs.co.jp/ Privacy Policy * Inquiries are not accepted at the representative phone number. Please contact us using the inquiry form on this website. |
| URL | https://higedan-store.jp/ |
| Contact Information | Email: info@higedan-store.jp Phone number: 048-290-5779 (*Phone inquiries are currently not available.) * The above contact is for the mail-order inquiries only. Please refrain from any inquiries other than about mail-order. |
| How to Order | Please place your order using the form provided on the Website. |
| Payment Method | Credit card / Convenience store payment / PayPay / Google Pay / Apple Pay |
| Payment Due | 【Credit card / Convenience store payment / PayPay / Google Pay / Apple Pay】 Payment will be made at the time of order. 【Convenience Store Payment】 The payment due is "Order date + 3 days". (e.g.: Order date: July 9, 2019 → Payment due: July 12, 2019) (Payment in advance) If payment is not made by the due date, the order will be automatically cancelled assuming that the customer no longer has the intention of purchase. |
| Required Fees Other Than Sales Price | Shipping fee, payment processing fee, and consumption tax For international shipping, additional customs duties and other charges may apply. |
| Shipping Fee | Standard delivery: 990 yen / Okinawa only: 2,200 yen (tax included) Post-in delivery (Nekopos): 450 yen International shipping: Rates vary based on country and region. Please check on the payment page. |
| Payment Processing Fee | Credit card payment fee: 0 yen Convenience store payment processing fee: 330 yen |
| Sales Quantity | Some items may be sold in limited quantities. Please note that the items may be sold out and not available for purchase. Please check each merchandise page for details. Any orders for the purpose of profit making or resale are strictly prohibited. |
| Delivery of Merchandise (Delivery Schedule) | 【Convenience store payment】 Items are generally shipped within 7 business days (*approximately 7 days excluding Saturdays, Sundays, and holidays) after confirmation of payment. 【Other payment method】 Items are generally shipped within 7 business days (*approximately 7 days excluding Saturdays, Sundays, and holidays) after confirmation of order. As this means "shipping out" not "delivery," the actual delivery time will vary depending on the location of the recipient's residence and the transportation conditions. * If the release dates of the items in your order differ, the items will be shipped at the timing corresponding to the latest release date. Please note that delivery may be delayed for the following reasons: ・ Heavy volume of orders; ・ Temporary merchandise out of stock ・ If delivery is impossible due to force majeure such as weather ・ Delay in production of merchandise ・ Deficiencies in the order or payment details, such as overcharges or insufficient payment or an incorrect mailing address; ・ Temporary suspension of shipping operations due to summer holidays, year-end and New Year holidays, consecutive holidays, etc.; or ・ Delayed customs inspections on overseas shipments ・ Please contact us via the Website if you have not received the merchandise after 3 weeks has passed from the date of your order (or the scheduled delivery date in the case of pre-order merchandise). |
| Cancellation | No returns or exchanges for reasons attributable to the customer will be accepted after completion of the purchase. Also, no refunds will be issued for any payments already received. Thank you for your understanding in advance. |
| Defective Items | If the delivered item is defective or different from the item ordered, please contact us within 7 days of receipt of the item. Items will not be accepted for replacement if you contact us after 7 days from the date of receipt, so please be sure to inspect the item upon delivery. If defective merchandise is delivered to you, it will be replaced with non-defective merchandise. Please note that we do not accept returns. No replacement will be made unless the item is defective, or a wrong item has been delivered. Please note that if the item is sold out at the time of replacement, we will issue a refund instead. 【No replacement in the following cases】 ・ After 7 days from the date of delivery ・ The item has been used ・ The damage or defacement is caused by the customer ・ Minor flaws in the production process that are generally considered to be within the good quality range |
| Required Operating Environment, etc. | Some services may not be available depending on the model of smartphone you are using. Thank you for your understanding. |